Job Description

Desktop Support Technician - £26k-£28k

Hitchin, Hertfordshire

Our client, a growing retail engineering company are looking to recruit a talented Desktop Support Technician. With 16 offices across the UK and a user base of 150, you will be joining their IT team based in Hitchin.

Skills / Environment

· Windows Desktop

· Microsoft Office

· Microsoft Exchange

· Active Directory

· Acronis Backup Solution

· Web Root Anti-Virus

· Sage Line 200

Role Overview

· A successful candidate will be the first point of contact and support for all IT issues that arise, with first-line support being provided to internal users via phone, email or remote access.

· You will also troubleshoot and resolve hardware, software and network issues.

· Installing, configuring and maintaining IT equipment and software.

· A good understanding of Microsoft technologies / environments.

This role may suit someone with the following job title:

First line support, 1st line support, Helpdesk, IT technician, Support analyst 2nd line support.

We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy.