Business Systems Analyst

Letchworth / Remote with occasional travel

£28K - £35k + up to 10% bonus

 

A successful retail group, based in Hertfordshire, are looking to recruit a Business Systems Analyst to join a growing IT team.

Responsible for proactively identifying opportunities to better support business processes, the Business Systems Analyst will also work with management and end-users to support new and existing applications and reports.

The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, ensuring the delivery of a high-quality service.

A successful candidate will be a motivated team player with strong problem-solving and communication skills, often working under pressure with the ability to prioritise a busy workload.

Skills & experience

• Experience of supporting Business Systems or Business Applications

• Ability to undertake the below responsibilities

• Exceptional communication and presentation skills

• Excellent customer facing/customer service skills

• Able to work under pressure and meet deadlines.

 

Key accountabilities

• Service Delivery – ensure that the service delivered meets the business requirements;

• Continual Service Improvement – continual development of the service and consistent levels of high customer satisfaction.

• Projects – work with the Project Management Office, providing a technical resource;

• Product Ownership – responsible for products within the team, providing training and support to members of the team and our customers;

• Knowledge Transition – share knowledge within the team to provide a resilient service to our customers.

 

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).