Location: Basildon (Full Time office based)

Salary/Day Rate: £45k-£55k

Full Time / Permanent

We are seeking a Wealth Management – Client Onboarding Associate to join a dynamic and fast-paced team within the Asset and Wealth Management sector. This is an excellent opportunity for a detail-oriented professional to take ownership of the end-to-end client onboarding process, ensuring compliance with Anti-Money Laundering (AML) and Know Your Client (KYC) regulations.

Key Responsibilities:

• Manage client onboarding, including AML/KYC compliance, documentation review, and due diligence.
• Advise internal and external stakeholders on regulatory and documentation requirements.
• Partner with client-facing teams to ensure compliance with industry standards.
• Identify and escalate potential risks related to client structures, financial products, and regulatory changes.
• Thrives in a fast-paced, client-facing, team environment
• Able to handle multiple events and tasks, making balanced decisions to deliver against conflicting priorities
• Act as a subject matter expert on the onboarding processes.

Skills & Experience Required:

• Strong attention to detail with excellent written and verbal communication skills.
• Proven experience in AML/KYC processes within Wealth Management or Financial Services.
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Risk awareness and ability to navigate complex regulatory frameworks.
• Ability to multi-task and manage priorities in a fast-paced environment.

This is a fantastic opportunity to work with a forward-thinking organisation in a challenging and rewarding role. If you have the skills and experience required, we would love to hear from you.

Lead/Senior Software Developer Roles

Salary: £50,000 - £70,000 DOE + Benefits
Office Location: Chapeltown, Sheffield
Job Location: Flexible – Hybrid/Remote
Apply Here: https://www.cognitoforms.com/Deerfoot1/CherSoftSoftwareDevelopers

About CherSoft

CherSoft is a software development company specialising in the marine domain. Founded by software developers, we know what is needed to product good software. We are large enough to have interesting and challenging products, yet small enough to understand the individuals that work for us and the value and contribution they make. This shows in the company culture – we invest in our office and equipment to create a pleasant working environment and enable the balance between quiet, focussed work and team collaboration. Employees are supported by providing flexible working hours, hybrid working, and the encouragement of continuous learning that inspires people to work at CherSoft.

We offer flexibility of working location. Having our Sheffield office a base can be helpful to provide effective ways of collaborating on projects and learning from each other, which can be important in the early stages of your time with CherSoft. However, a lot of the team also enjoy working predominantly from home. If you are looking for a remote role, we will usually ask new starters to join on a hybrid basis initially to get up to speed with things before moving to a predominantly remote working model, but we are open to considering candidates based anywhere if they have the right skills and experience.

Deerfoot’s Discussion with the Hiring Manager

Following our briefing with the hiring manager here are some notes we made;

- The team is currently made up of 25 Developers. With continued growth, they are currently looking to onboard a further two developers. Over the course of the next few years, there are plans to bring total numbers close to 50 developers which suggests there are likely good chances for career progression as more junior developers join.
- Very low staff turnover, with the average employee spending 9 years at CherSoft
- Join a focused team of intelligent colleagues and benefit from shared knowledge and expertise

Full Job Description

Chersoft is a software development company specialising in the marine domain. We are looking for several senior software developers who are experienced in working with Web, Desktop and Cloud technology in the .NET and Azure ecosystems to expand the existing development teams.

Technology

Some current examples of systems we develop and the technologies we use are listed below. However, our aim is to continually evolve our technology base to take advantage of more efficient development tools, processes and practises.

• Publishing System using C#, WPF, Azure Storage, Azure Functions, ASP.NET Core MVC & Web API
• UKHO Data Production Systems using C#, ASP.NET Core, Azure Functions, Blazor, SignalR, and Bootstrap.
• Electronic Log Books system using C# and WPF, with cloud components using Azure Functions, Service Bus, Cosmos DB and ASP.NET Web API.
• Cross-Platform Navigation Chart Drawing Components using C#, .NET Core, Skia
• Fleet Tracking System using WPF, Azure SQL, WebJobs, ASP.NET MVC, Azure Storage (Blob + Queue)
• Backend management systems using C#, ASP.NET Core, Azure SQL, including .NET Core Web APIs for B2B services
• Navigation Chart Validation System using C#, ASP.NET Core Web APIs, Azure Storage, Cosmos DB

Lead Responsibilities

Chersoft has a roadmap for the development of existing and new products and services planned. We are looking for people with strong software development skills who can take responsibility and lead areas within this roadmap. This will require strong skills in software design, UX and Architecture. Being able to show evidence of working with high-level specifications to discover and define detailed requirements in previous roles is valuable. In addition, the ability to shape and drive development processes within the overall company practices - for example, in the area of DevOps and CI/CD for cloud systems – will be favourable. Underpinning these leadership skills is the need for excellent communication, team-working and inter-personal skills.

Full Lifecycle

Development teams maintain a strong connection with the operations of products and services – this includes DevOps for cloud-based service components, third-line support for deployed software issues, handling customer feedback, etc. Strong candidates will be able to show they are confident and capable in handling this full range of activities involved in managing and maintaining a successful software system.

Benefits at CherSoft

In addition to a competitive salary we also offer the following benefits:
25 Days Holidays + Bank Holidays
4% Contributory Pension Scheme
Medical Benefits Package
Group Critical Illness Cover
Life Insurance Cover

HOW TO APPLY

To apply, please complete the online application form here:

https://www.cognitoforms.com/Deerfoot1/CherSoftSoftwareDevelopers

More About Deerfoot

Deerfoot Recruitment Solutions Ltd is one of the UK's longest-established independent technology recruitment consultancies. 

• We offer a genuine and consultative service, providing you with clear and reliable insights into opportunities without any pressure or manipulation.

• We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity.

• Our clients trust our market expertise and fair approach, which helps achieve strong CV-to-interview and offer ratios. Candidates we represent are given the attention they deserve and don’t get overlooked.
• We work hard to secure the best outcomes for you. When it comes to offers, we handle negotiations professionally to help achieve a fair and competitive salary or day rate.
• For over 20 years, we’ve been audited annually by BSI, meeting the BSI 9001 Quality Standard every time.
• As a REC Corporate Member, we follow their code of Professional Practice, ensuring we operate to the highest standards in our industry.
• For every CV we send to a client, we donate £1 to the Born Free Foundation, supporting their important work.
• Since 2020, we’ve been a climate-action workforce through Ecologi, offsetting the carbon footprint of all our employees.

If this role isn't the right fit for you, we have a fantastic candidate referral reward program. We offer payouts at both interview and placement milestones. For further details, please visit our website.

Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires.

Network Engineer – Capgemini

Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. 
It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. 

Full Job Description

Candidates must be Sole UK Nationals

Candidates must be SC Security Clearance eligible

We have an exciting opportunity to join Capgemini as a Network Operations Analyst supporting a variety of Private & Public sector clients within our vast portfolio. Our Network Operations Centre (NOC) provides support at all levels for a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well managed infrastructure, over the full lifecycle of each solution. The strength of our NOC lies within our people, fostered by a supportive team culture.
 
This role will be based on-site in Barrow 5 days per week. Possible relocation bonus offered. 
 
If you are successfully offered this position, you will go through a series of pre-employment checks, including: 
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

As an integral part of a Network Operations Centre, you’ll have fantastic opportunities to develop both yourself and our collective capabilities performing a mixture of RUN and Project activities with other likeminded Network Analysts. As part of the team, you’ll be empowered to:

• Troubleshoot and configure enterprise networks.
• Be responsible for Network incident diagnostics/resolution.
• Network change implementation
• Undertake Project Tasks, supporting both internal and external Project Managers
• Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone

Your skills and experience

• Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency.
• Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access)
• Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP)
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP)
• Experience supporting Cisco ACI software-defined networks (multi-site & multi-pod) 

HOW TO APPLY

To apply, please complete the online application form here: https://www.cognitoforms.com/Deerfoot1/CAPGEMINIXDEERFOOTNetworkEngineer133322

More About Deerfoot

Deerfoot Recruitment Solutions Ltd is one of the UK's longest-established independent technology recruitment consultancies. 

• We offer a genuine and consultative service, providing you with clear and reliable insights into opportunities without any pressure or manipulation.

• We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity.

• Our clients trust our market expertise and fair approach, which helps achieve strong CV-to-interview and offer ratios. Candidates we represent are given the attention they deserve and don’t get overlooked.
• We work hard to secure the best outcomes for you. When it comes to offers, we handle negotiations professionally to help achieve a fair and competitive salary or day rate.
• For over 20 years, we’ve been audited annually by BSI, meeting the BSI 9001 Quality Standard every time.
• As a REC Corporate Member, we follow their code of Professional Practice, ensuring we operate to the highest standards in our industry.
• For every CV we send to a client, we donate £1 to the Born Free Foundation, supporting their important work.
• Since 2020, we’ve been a climate-action workforce through Ecologi, offsetting the carbon footprint of all our employees.

If this role isn't the right fit for you, we have a fantastic candidate referral reward program. We offer payouts at both interview and placement milestones. For further details, please visit our website.

Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires.

Customer Engagement and Communications Manager – MUFG

Notes from Deerfoot Recruitment (20/03)

As a trusted recruitment partner to MUFG for over 12 years, we have been informed of an upcoming contract opening for a Customer Engagement and Communications Manager. This role is currently in the approval process and is expected to be formally released within the next 1-2 weeks. While specific details such as the day rate and contract length are pending final signoff, MUFG typically offers market rates, and contracts usually last a minimum of 6 months with frequent renewals. Please note that all contractors at MUFG are required to work onsite full-time, five days a week. Deerfoot is proactively collecting applications in anticipation of this imminent requirement. Once the role is formally open, we will promptly present applicants to MUFG.

Additional Notes from HR & The Hiring Manager

• Resource is required to interact with the departments customers and stakeholders to enhance the users experience of the Digital Engineering Solutions and Services products and platforms. The Customer Engagement and Communications Manager will  build and maintain customer communication and brand image.
• This role will be responsible for building and maintaining relationships with key stakeholders, communicating with customers through a variety of channels to ensure product information is provided, customers feedback and expectations are managed and exceeded, ensuring smooth transitions by engaging key stakeholders, minimizing disruptions, and supporting users throughout the departments transformation.
• Stakeholder engagement and communication,  exceptional written, verbal and presentation skills are required for this role.

Full Job Description

Main Purpose of the Role

MUFG are seeking a Customer Engagement and Communications Specialist to interact with the departments customers and stakeholders to enhance the users experience of the Digital Engineering Solutions and Services products and platforms. The Customer Engagement and Communications Manager will maintain customer communication and brand image.

The successful candidate will sit across the departments programme of works initially driving the communication and engagement strategy for Desktop Transformation initiatives such as Windows 11 migration and Infrastructure Platform end-of-life (EOL) programs. The individual will create a comprehensive customer experience strategy connecting the Digital Desktop Transformation vision to delivery meaningful customer value.

This role will be responsible for building and maintaining relationships with key stakeholders, communicating with customers through a variety of channels to ensure product information is provided, customers feedback and expectations are managed and exceeded, ensuring smooth transitions by engaging key stakeholders, minimizing disruptions, and supporting users throughout the transformation.

The ideal candidate will have a strong corporate communications background, particularly in IT transformation projects, and be comfortable working in a structured, compliance-driven banking environment.

Key Responsibilities

• Provide Leadership on digital communications strategy development and operations with a strong emphasis on positive change management.
• Develop and implement a structured and targeted communications plan for the Windows 11 rollout and hardware EOL programs, working with the Programme Manager to identify target audience, determine desirable outcomes and priorities. Adjusting and communicating plan changes as necessary.
• Act as the primary liaison between IT Programme, Senior Business Leaders, Business Support Champions and users, actively managing impactful messages and communications up and down.
• Manage internal and external communication channels for the departments programmes of works, ensuring strong and coherent messaging.
• Champion an integrated, cross platform and programme approach to campaigning and engagement across the department’s communication channels
• Drive the promotion, marketing and literature ensuring drafted and approved communications are distributed effectively to the target audiences.
• Organise and deliver training and education programs for new products and services
• Continuously engaging with programme stakeholders to discover pain points and opportunities feeding back to the Programme Lead to ensure solutions and problems are solved
• Provide valuable feedback and insights into stakeholder’s preferences and behaviour to improve products and services
• Communicate the transformation vision, deployment timelines, expected impacts, and user benefits.
• Utilize appropriate and introduce new communications channels to ensure key messages reach target audiences within agreed timeframes.
• Collaborate with stakeholders to ensure smooth communication and alignment.
• Ensure smooth adoption of new products and services by proactively managing resistance and alleviating concerns.
• Develop risk mitigation strategies for communication gaps.
• Develop escalation plans for major issues impacting adoption.

Skills / Experience

Work Experience

Essential

• 7+ years’ experience in corporate communications.
• 5+ yrs. experience in IT change management and or Technology adoption programs of work.
• Up to date and through knowledge and understanding of digital, web, and social media practices and principles relevant to role.
• IT & Digital Transformation Understanding: Prior experience with Desktop Transformation such as Windows migration or major IT deployments preferred
• Stakeholder Management: Experience engaging with senior executives, Programme Managers, IT teams, and business users.
• Excellent Planning, organisations and project management skills demonstrable through the successful delivery of a range of complex communication activities and projects.
• Exceptional written, verbal and presentation skills.
• Microsoft Office Suite, Web content management systems, SharePoint, and collaboration platforms and tools such as Teams (Essential)
• Demonstrated experience in all types of social media
• Good understanding of Infrastructure and Service Management products and Services.
• Proven experience in technical writing about Technology systems and processes for both technical and non-technical audience.
• Ability to break down complex IT concepts into relatable terms for a non-technical audience.

Desirable

• Adobe Photoshop/ Illustrator
• Yammer, Slack, Google Workspace (desirable)
• Prior experience in a global bank or financial institution

Education / Qualification

• Educated to degree level or equivalent preference in bachelor’s degree in communications and media, marketing, journalism public relations and or digital media
• Professional Memberships associations such as The Chartered Institute of Marketing (CIM), The Public Relations and Communications Association (PRCA) and or The Chartered Institute of Public Relations (CIPR)

Personal Requirements

• Exceptional communication and interpersonal skills – written and oral
• A customer centric mindset
• Proficiency
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• Strong numerical skills

Deerfoot IT Recruitment & MUFG

• Deerfoot IT has been a leading partner on MUFG’s preferred supplier list for IT Recruitment (across perm, FTC and day rate contracts) for more than 12 years, making us the longest standing partner on their PSL.
• We received MUFG’s UK Supplier of the Year award for our delivery on day rate contract hires.
• We share a trusted relationship with MUFG’s internal talent acquisition team and hiring manager’s

Why Apply through Deerfoot?

• We provide an impartial and consultative service that centres on equipping you with comprehensive and trustworthy insights regarding opportunities, devoid of any manipulative or coercive techniques.
• Client-side stakeholders place their confidence in our market knowledge and unbiased approach, leading to impressive CV submission to interview/offer ratios. Candidates represented by Deerfoot stand out rather than getting lost in the crowd.
• Our efforts are dedicated to securing the optimal outcome on your behalf. Upon reaching the offer stage, we engage in diplomatic negotiations to ensure the most favourable salary or day rate is achieved.
• For over two decades, we have undergone annual audits by BSI (the global leader in business process standards), consistently achieving the BSI 9001 Quality Standard without fail.
• As a REC Corporate Member, which is the recognised trade body for our industry, we firmly adhere to and uphold their code of Professional Practice
• With every candidate's CV that we present to a recruiting client, we contribute £1 to the Born Free Foundation.
• Since 2020, we have operated as a climate action workforce through Ecologi, effectively offsetting the entire carbon footprint of all our employees.

You can learn more about Deerfoot IT on our website here. You can also review our privacy notice here.

Digital Engineering Service and Solutions Business Operations and Support Lead

Location: London – EC2Y 9AN (Moorgate Tube) – Fully Onsite 5 Days per Week
Type: Contractor – Inside IR35 via Umbrella PAYE
Apply Here: https://www.cognitoforms.com/Deerfoot1/MUFGBusinessOpsSupportLead
Reports To: Head of Digital Engineering Services and Solutions

About MUFG

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking.

The Group’s operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japan’s leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japan’s largest securities firms.

MUFG conducts securities business internationally through its overseas subsidiaries MUFG Securities EMEA plc, MUFG Securities Americas Inc., MUFG Securities Asia Limited. and MUFG Securities Asia (Singapore) Limited. With each member of the group working in partnership with one another, MUFG provides best in class service and products to corporate and institutional clients.

Overview of Department / Section

Responsible for supporting the Head of Digital Engineering Services and Solutions and the wider extended leadership team with the business management and governance of the department’s operations. Responsible for overseeing and optimising the day to day operations of the department.

Supporting the strategy, maintenance planning and enhancement of operational efficiency of the Digital Engineering Services within the Corporate Technology Department.

Direct Reports: 4-5

Main Purpose of The Role

Provide business and professional support services to the Head of Digital Engineering Services and Solutions and the extended Digital Engineering Leadership Team to;

• Support with drive and documenting the strategic direction and objectives of the department
• Work with the Leadership team to define and maintain resource strategy to appropriately structure, organise and adequately resource the department with strong focus on building future capabilities
• Support with spend governance and maintenance of the departmental expense / maintenance budget
• Identify and drive cost optimisation and continuous service improvement
• Monitor customer satisfaction and stakeholder management
• Implement, organise and oversee processes and small work commitment deliverables to enhance productivity and efficiency of operations. This includes managing the delivery of the departments “continual service improvement” programmes
• Coordinate departmental reporting and communications

• Offer feedback, solutions and direction to improve effectiveness where appropriate

• Handle highly sensitive and confidential information on behalf of Infrastructure
• Business Administration and Operations

Work across all areas of Digital Engineering Services to ensure the Business Support team provides necessary capabilities to all internal pillar teams and other stakeholders.

Responsible for building strong relationships across the Bank and Securities functions, underpinned by trust and the core values of the bank. Developing strong relationships with key stakeholders such as Human Resources, Other Technology verticals, Technology Resource Management, Procurement, Finance and IT Planning Management.

A senior role, responsible for leading with example of the right leadership, culture and behaviours that are required in the bank.

Key Responsibilities

Strategy Development and Budget Maintenance

• Work with the Head of Digital Engineering Services and Solutions and wider extended leadership team to define strategies, ensuring that plans are aligned to the strategic goals of both the business and IT whilst being consistent with the business applications’ strategies and development.
• Actively contribute to the development of Digital Engineering Services and Solutions strategy and objectives, in line with the global IT strategy.
• Assess cost and feasibility whilst planning and delivering services.
• Maintaining the department budget for resource, software and hardware.
• Software catalogue structure and maintenance and improvement
• Identify opportunities and implement small BAU work commitments for efficiency enhancement, functionalities and service quality improvement ensuring within financial boundaries
• Support with the delivery of a reliable, robust, sustainable and efficient operating model by leveraging best practices from both Bank and Securities teams

People and Resource Management

• Work with the Leadership team to define resource and location strategy to appropriately organise, structure and adequately resource staff with appropriate skillsets in order to achieve strategic objectives and accommodate expected growth in BAU and projects.
• Assess and plan future resource requirements with Team Leads based on demand pipeline and current performance.
• Work with Management Team to set and implement strategy for recruitment and resourcing to feed the maintenance of the EMEA Technology headcount plan
• Responsible for resource management for continuous improvement workloads, ensuring that there is sufficient resource to deliver on agreed workloads
• Responsible for ensuring sufficient capacity to meet in house project and BAU programme deliverables
• Assist in forecasting, planning and monitoring of resource utilisation and capacity. Check progress against targets, reporting as necessary and taking action to resolve exceptions
• Accurately manage information concerning the utilisation, future demand and availability of people and resources to aid senior leader decision making
• Creation, management and governance of the processes required for ensuring internal controls over resource management
• Support strategic efficiency and planning initiatives by driving resource related initiatives
• Act a point of contract with agencies and suppliers, establishing, developing and maintaining good working relationships
• Work with extended Leadership team to actively manage performance, develop talent, identify key positions and promotion pipeline persons and create sustainable success plans across the department
• Oversee appropriate training is in place to fulfil current and future skill requirements.
• Lead and promote a dynamic, delivery driven and collaborative culture that works alongside IT teams and business units to provide responsive resolutions and value driven solutions.
• Lead, direct and manage staff within the Business Support Services team to ensure that they:
• Understand the responsibilities applicable to their roles
• Comply with company policies and procedures
• Conduct themselves in a manner commensurate with company values

Support Service Execution

• Ensure a highly available, reliable and performant Support Services team is developed, maintained and supported to help drive the strategic objectives, maintenance of current service and enhanced improvements
• Ensure that performance of Support Service team delivery is tracked and managed through pre-agreed KPIs.
• Ensure that all Digital Engineering Services and Solutions Support programmes-aligned works and small work commitments are planned and delivered in line within agreed timelines and budgets
• Responsible for managing continuous improvement programmes of work working alongside management to determine continual service improvement
• Responsible for providing visibility of internal workloads across planned and unplanned workloads in order to ensure effective pipeline management
• Build and maintain workload pipeline in order to predict future demands, activity and performance
• Work with the Management Team to ensure that a proposed pipeline schedule of work/changes are realistic whilst considering available capacity within the team; co-ordinate any challenge to the delivery timeline
• Oversee task tracking and dashboard creation for continuous improvement delivery; tracking requirements delivery and ensure open items are close
• Responsible for providing MI surrounding continuous improvement delivery progress, RAID items, critical path milestones and key delivery dependency
• Responsible for ensuring sufficient capacity to meet in house project and BAU programme deliverables
• Digital Engineering Service and Solutions catalogue and cost allocation maintenance and development
• Digital Engineering Service and Solutions organisational documentation maintenance
• Supporting Leadership team with policy review and maintenance
• Supporting Leadership team with the coordination, preparation and delivery of reports and communications on behalf of the Digital Engineering Services Management Team
• Business Administration and Team organisation, (e.g., including but not limited to absence management, production of high quality, clear and accurate communication, screening and prioritisation of correspondence for review/signature and agenda preparation, minutes and action outputs, diary management, event management)

Vendor Management

• Provide subject matter expertise and input into the procurement process, including contract review and approval (where relevant), coordinating with other EMEA IT functions and the procurement team.
• Act as Supplier Relationship Manager for the departments Resource Suppliers
• Supplier onboarding management and coordination
• Contract, NDA and SOW management with Procurement and Legal and Vendor Risk Management
• Manage operational Resource vendor relationships to drive strategic values e.g. service quality, agility and cost whilst aligning with the wider EMEA IT strategic objectives, leveraging KPIs when appropriate.
• Regularly review their operational delivery standards against pre-defined KPIs.

Risk Management

• Identify key risks within the Digital Engineering Services and Solutions environment, assessing and mitigating those risks in accordance with the Control function and appropriate risk management framework.
• Monitor and control operational incidents across the team, identify root causes and implement the necessary controls and processes to prevent any recurrence.

Governance

• Oversee the accurate reporting of all service standards for the Support Services team with close coordination with the Planning and Service Management function.
• Ensure that the team operates in a controlled manner in accordance with the Control function; standards and procedures whilst adhering to all related security and compliance procedures.
• In conjunction with IT Risk, Security and Control, ensure that all regulatory requirements are fully complied with, including SOX and FFEIC assessments and appropriate defences and controls are in place to deal with all cyber risks.

Culture and Leadership

• Actively lead the Digital Business Support Services function.
• Promote the MUFG values-led culture which is inclusive and diverse.
• Promote a dynamic, delivery driven culture that works alongside Technology and Business units to provide responsive resolutions and value driven solutions.
• Collective leadership by example in relation to staff cyber education and awareness in order to embed a proactive cyber focused culture.
• Find ways to strengthen working relationships with stakeholders, including business teams.
• Lead by example in building relationships across the Bank, establishing a stronger peer network and helping to strengthen collaboration.
• Build strong relationships with internal and external stakeholders to understand industry best practice, influence change and promote technical credibility.

Skills and Experience

• Prior extensive Business Management and Operations Management Experience (5+ years minimum)
• Prior extensive Financial Management and Cost Optimisation Experience. Experience of departmental level budget management and maintenance
• (5+ years minimum)
• Track record of driving operational excellence ( 5 years)
• Prior extensive experience of managing people and team/line management responsibilities (e.g. direct reports 4 people 5 years plus+)
• Prior extensive experience of resource management and recruitment, working with suppliers, agencies, Hiring Managers (5+ years minimum)
• Prior extensive experience of Human Resources practices and employment law (5+ years minimum)
• Prior experience working within Technology (essential), Infrastructure and Service Management environment (desirable) and high-level understanding of the environment, platforms and technology’s (5+ years minimum)
• Proven ability to communicate effectively with Senior Management providing business management support
• Experience of sitting within a Management Team directly reporting to L2 Management or above ( 5+ years minimum)
• Project Management Experience (essential)
• Knowledge of industry best practices and emerging trends in operations management (essential)
• Experience of 3rd party vendor, relationship and contract management (essential)
• Experience of Procurement and RFP processes and procedures (essential)
• Financial Services Experience (desirable)
• Degree educated and / or equivalent experience preferably in business management/ administration, economics.
• Strong IT skills with advance MS office knowledge and the ability to compile reports at short notice

Personal Requirements

• Excellent communication skills, written and verbal, a clear and concise communicator
• Superior supervision, management and administration skills
• Good understanding od interdepartmental functions to ensure department objectives and schedules are met
• Excellent multi-tasking and organisation skills
• Ability to build strong and lasting relationships across the bank
• Results driven, with a strong sense of accountability

• A pro-active, motivated approach
• The ability to operate with urgency and prioritise work accordingly
• The ability manage large workloads and tight deadlines
• Strong decision-making skills, the ability to demonstrate sound judgement

• A structured and logical approach to work
• Excellent interpersonal skills and active listening skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• A can do attitude; the motivation and drive to assist team members to the best of your ability
• A confident approach, with the ability to provide clear direction to your team
• Ability to lead a high performing team. Excellent leadership and team management abilities, with a focus on fostering a collaborative and high performance culture
• A strategic approach, with the ability to lead and motivate your team

• Conscientious, methodical and logical approach to work

Apply Here: https://www.cognitoforms.com/Deerfoot1/MUFGBusinessOpsSupportLead

Deerfoot IT Recruitment & MUFG

• Deerfoot IT has been a leading partner on MUFG’s preferred supplier list for IT Recruitment (across perm, FTC and day rate contracts) for more than 12 years, making us the longest standing partner on their PSL.
• We received MUFG’s UK Supplier of the Year award for our delivery on day rate contract hires.
• We share a trusted relationship with MUFG’s internal talent acquisition team and hiring manager’s

Why Apply through Deerfoot?

• We provide an impartial and consultative service that centres on equipping you with comprehensive and trustworthy insights regarding opportunities, devoid of any manipulative or coercive techniques.
• Client-side stakeholders place their confidence in our market knowledge and unbiased approach, leading to impressive CV submission to interview/offer ratios. Candidates represented by Deerfoot stand out rather than getting lost in the crowd.
• Our efforts are dedicated to securing the optimal outcome on your behalf. Upon reaching the offer stage, we engage in diplomatic negotiations to ensure the most favourable salary or day rate is achieved.
• For over two decades, we have undergone annual audits by BSI (the global leader in business process standards), consistently achieving the BSI 9001 Quality Standard without fail.
• As a REC Corporate Member, which is the recognised trade body for our industry, we firmly adhere to and uphold their code of Professional Practice
• With every candidate's CV that we present to a recruiting client, we contribute £1 to the Born Free Foundation.
• Since 2020, we have operated as a climate action workforce through Ecologi, effectively offsetting the entire carbon footprint of all our employees.

You can learn more about Deerfoot IT on our website here. You can also review our privacy notice here.

Senior SAP FI/CO Consultant
UK-Based | Hybrid Working | Competitive Salary

Deerfoot Recruitment is supporting a leading consultancy in their search for a Senior SAP FI/CO Consultant to join their growing SAP Finance team. This is an exciting opportunity to take on a lead role in delivering finance-related SAP projects, including Finance Transformation, S/4HANA migrations, and Proof of Concepts.

As a Senior Consultant, you will work in dynamic project environments, collaborating closely with internal teams and clients to drive innovation and optimise SAP Finance solutions. You will also play a key role in mentoring junior team members and contributing to the development of SAP Finance capabilities. Certification in S/4HANA Finance will be expected within your first year if not already obtained.

Key Responsibilities:

• Lead SAP FI/CO project delivery, including advisory and implementation roles.
• Engage in strategic finance transformation initiatives and system optimisations.
• Work closely with leadership to enhance SAP Finance capabilities.
• Collaborate with internal and external stakeholders to drive successful project outcomes.
• Mentor junior consultants and contribute to team development.

Key Requirements:

• Proven experience as an SAP FI/CO Consultant with hands-on expertise in SAP S/4HANA.
• Strong track record of delivering finance transformation projects.
• Excellent client engagement skills with the ability to lead conversations at a senior level.
• Experience in solution design, bid responses, and system implementations.
• Eligible for Security Clearance (SC) – must have lived in the UK for the past five years.

Hybrid Working & Benefits:

This role offers a flexible hybrid working model, with a blend of home working, client site visits, and office collaboration. Additional benefits include training opportunities and professional development support.

If you are a skilled SAP FI/CO Consultant looking for a new challenge, apply now to explore this exciting opportunity.