Job Description

IT Business Analyst

Full-time 

£55,000 + up to 15% bonus + a comprehensive benefits package 

Hybrid (up to 2 days per week in Central London office) 

Travel Insurance Applications 

 

We're excited to share a wonderful opportunity for a Business Analyst on behalf of our client, a respected UK travel insurance provider. This role is not just a job; it’s a chance to be part of a company passionate about supporting older travellers and individuals with pre-existing medical conditions, especially during their journeys. We would love to hear from you if you’re seeking a fulfilling BA role and want to be part of an organisation’s exciting growth phase. The core element of this role is business analysis, but there will be an opportunity to provide project management assistance and be project Manager for smaller projects.

 

The Role

 

In this position, you’ll join a small and friendly IT and Digital Delivery team, where you’ll work in a vibrant and fast-paced environment. Your contributions will genuinely make a difference, and your responsibilities will include:

 

- Supporting business stakeholders with care and understanding

- Gathering and documenting both business and technical requirements thoughtfully

- Producing and managing documentation and project plans that drive success

- Collaborating with stakeholders at all levels, fostering strong relationships

 

The Ideal Candidate

 

Our client are looking for a highly motivated and organised individual who understands the value of empathy in a professional setting. The ideal candidate will bring:

 

- Experience in a similar role

- Background knowledge within the UK insurance sector (travel insurance, general insurance, life medical insurance)

- A technical foundation, allowing you to bridge gaps effectively

- Proficiency in MS Office 365, Visio or similar tools, Teams, SharePoint, wireframing, and graphic design tools

- A proven record of producing high-quality functional and non-functional requirements for software development and IT projects

- Excellent written and verbal communication skills to express ideas and insights clearly

- An understanding of the software development lifecycle

- Experience working with cross-functional teams, valuing diverse perspectives

- Skills in creating business system documentation with clarity

- Strong business acumen, coupled with a genuine desire to understand the needs of others

 

If you hold a business/requirements analysis qualification and have experience in UK travel insurance, we warmly encourage you to apply.

 

Work Environment and Benefits

 

This hybrid role offers a supportive and flexible working environment where the importance of work-life balance is understood Benefits include:

 

- Flexible working arrangements (full-time preferred, with 80% FTE considered)

- An office location in the City of London (approximately 2 days per week)

- A competitive salary up to £55,000 per annum

- Up to a 15% bonus based on company performance and individual KPIs

- A company pension with up to a 4% employer contribution

- A Nomad policy that allows you to work outside the UK for up to 4 weeks per year

- Generous annual leave of 25 days, plus additional days for length of service

- A death-in-service benefit

- Travel insurance coverage

 

The ideal candidate should reside near London for regular meetings and company events.

 

Joining our client’s team offers a unique opportunity to contribute to a company prioritising integrity, customer service, and nurturing a positive workplace culture. If you are a Business Analyst looking to find a meaningful and rewarding position in the travel insurance sector, we would love to have you on board. Your journey can make a difference.