Job Description

IT Business Analyst

Full-time (4-day work week can be considered) 

£55,000 + up to 15% bonus + a comprehensive benefits package 

Hybrid (up to 2 days per week in Central London office) 

Travel Insurance Applications 

 

We're excited to share a wonderful opportunity for a Requirements / Business Analyst on behalf of our client, a respected UK travel insurance provider. This role is not just a job; it’s a chance to be part of a company passionate about supporting older travellers and individuals with pre-existing medical conditions, especially during their journeys. We would love to hear from you if you’re seeking a fulfilling BA role and want to be part of an organisation’s exciting growth phase.

 

The Role

 

In this position, you’ll join a small and friendly IT and Digital Delivery team, where you’ll work in a vibrant and fast-paced environment. Your contributions will genuinely make a difference, and your responsibilities will include:

 

- Supporting business stakeholders with care and understanding

- Gathering and documenting both business and technical requirements thoughtfully

- Producing and managing documentation and project plans that drive success

- Collaborating with stakeholders at all levels, fostering strong relationships

 

The Ideal Candidate

 

Our client are looking for a highly motivated and organised individual who understands the value of empathy in a professional setting. The ideal candidate will bring:

 

- Experience in a similar role

- Background knowledge within the UK insurance sector (travel, general, life/medical)

- A technical foundation, allowing you to bridge gaps effectively

- Proficiency in MS Office 365, Visio or similar tools, Teams, SharePoint, wireframing, and graphic design tools

- A proven record of producing high-quality functional and non-functional requirements for software development and IT projects

- Excellent written and verbal communication skills to express ideas and insights clearly

- An understanding of the software development lifecycle

- Experience working with cross-functional teams, valuing diverse perspectives

- Skills in creating business system documentation with clarity

- Strong business acumen, coupled with a genuine desire to understand the needs of others

 

If you hold a business/requirements analysis qualification and have experience in UK travel insurance, we warmly encourage you to apply.

 

Work Environment and Benefits

 

This hybrid role offers a supportive and flexible working environment where the importance of work-life balance is understood Benefits include:

 

- Flexible working arrangements (full-time preferred, with 80% FTE considered)

- An office location in the City of London (approximately 2 days per week)

- A competitive salary up to £45,000 per annum

- Up to a 15% bonus based on company performance and individual KPIs

- A company pension with up to a 4% employer contribution

- A Nomad policy that allows you to work outside the UK for up to 4 weeks per year

- Generous annual leave of 25 days, plus additional days for length of service

- A death-in-service benefit

- Travel insurance coverage

 

The ideal candidate should reside near London for regular meetings and company events.

 

Joining our client’s team offers a unique opportunity to contribute to a company prioritising integrity, customer service, and nurturing a positive workplace culture. If you are a Business Analyst looking to find a meaningful and rewarding position in the travel insurance sector, we would love to have you on board. Your journey can make a difference.