Cyber Security Support Analyst

£30k - £36k

London / Onsite initially before transitioning to hybrid once training is complete

 

Overview

Our client is seeking a Tier 1 Cyber Security SOC Support Analyst to join their expanding UK based Service Desk team. The ideal candidate will have a minimum of 1-year experience in a similar role and will be responsible for monitoring systems, responding to alerts, and escalating urgent threats to the Escalations Management Team.

The position will be fully onsite for the first couple of months whilst training is completed but afterwards the role will be hybrid with 3 days onsite per week.

 

Responsibilities

- Provide triage and first line of defense for all cyber security incidents within the organization

- Take ownership and provide remedial actions to mitigate cyber security threats

- Manage technical and stakeholder incident reporting via concise communications

- Liaise with third-party service suppliers and act as a central point of contact during active incidents

- Provide operational support to the wider Cyber Security Team on security incidents

- Deliver a professional and customer-focused service through the life cycle of each ticket

 

Qualifications

Essential Experience

- Minimum 1 year of proven experience in a Tier 1 Cyber Security SOC Support Analyst role

- Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies

- Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective

 

Essential Certification

- SC-200 Microsoft Certified: Security Operations Analyst Associate

- SC-900 Microsoft Certified: Security Compliance and Identity Fundamentals

 

Personal Skills

- Highly motivated with a can-do attitude

- Attention to detail and excellent communication skills

- Proven client service skills and ability to work under pressure

- Good telephone etiquette

 

Exams towards certifications relevant for your role fully paid for by the company

This is an exciting opportunity to be part of a successful and leading London based MSP to further your Cyber Security career prospects!

 

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